Return & Refund Policy

Thanks for shopping at A Prideful Place. If you are not entirely satisfied with your purchase, we're here to help.

Returns

Returns may be made at either Mercantile location regardless of where the original purchase was made. Returns are only honored if the item is returned during the same calendar week of the original purchase. (e.x: Purchase was made on a Tuesday. The return window for the purchase is from Tuesday - Saturday of the same week.)

To be eligible for a return, your item must be:

Unused and in the same condition that you received it.
In the original packaging.
Presented with a receipt or proof of purchase.

Online Order Refunds

Once we receive your item, we will inspect it and notify you that it has arrived and begin processing the return. If your return is approved, we will initiate a refund to your credit card (or original method of payment). For returns without a proof of purchase, you will receive a store merchandise credit.

You will receive the credit within 5 - 7 business days, depending on your card issuer's policies.

Shipping

Customers are responsible for paying for your own return shipping costs for your item(s). If you receive a refund, and you did not pay the return shipping cost, that amount will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, don't hesitate to contact us at: hello@apridefulplace.com or by phone at: 984-295-8511